Collectively written by the RiskLogic team, curated, and edited by Commercial Marketing Manager, Ollie Law. Nine-eleven are two of the most infamous numbers in history. They represent unimaginable disaster and loss and remain a pivotal moment in the journey to corporate resilience. The digital atmosphere shows evidence of taking a break from an onslaught […]
Novel Coronavirus: when should your crisis management team be activated
COVID-19 (novel coronavirus): when should your crisis management team be activated 31st January 2020 In light of the WHO declaring COVID-19 (novel coronavirus) as a Public Health Emergency of International Concern, RiskLogic’s Regional Manager – Simon Petie talks to what organisations can do to mitigate the impacts of the COVID-19 outbreak. In summary: Work on […]
The seven sins of crisis communications
Witnessing a crisis unfold can be like watching a train crash. It is horrible to watch, but hard to look away as customers, commentators and stakeholders take to traditional and social media to vent their frustration. If poorly managed, the issue can escalate out of control and significantly damage your reputation and brand. This survival […]
Don’t shoot the canary in your coalmine
28th October 2019 | by Tim Archer, Head of Communications, RiskLogic Some people grumble that the advent of social media has increased the risk of bad publicity for businesses because it only takes one grumpy customer with a smart phone and an Instagram following to create a damaging pile on. While this is true to […]
2019 Crisis Management Survey Snapshot
Leaders today are arguably facing one of the most uncertain economic, political and social landscapes of recent history. 2019 has already proven to be a year of unexpected change with major events unfolding that have shaped both our local communities and global economy. In April 2019, Catalyst Technologies surveyed leading organisations across Australia and New […]
Why is the value of social media in a crisis still being ignored?
10th September 2019 | by Tim Archer, Head of Communications, RiskLogic It astounds me that so many businesses still don’t grasp the importance of using social media as a critical communication tool to both listen and talk to their stakeholders in a crisis situation. Either they still don’t understand social media (umm…..it has been around […]
RiskLogic opens new Perth office
RiskLogic has opened a new office in Perth – demonstrating a long-term commitment to clients, businesses and Partners in Western Australia. The Perth office adds to the national growth of RiskLogic and will offer the full suite of resilience services including Business Continuity, Crisis Management, Incident Management, Cyber Consulting and Crisis Communications. The Perth office […]
The very public and never ending Baltimore ransomware attack
In May 2019, the US City of Baltimore fell victim (for the second time in 12 months) to a ransomware attack which paralysed part of its computer network. As at 20 June 2019, these systems are still reportedly disabled. The success of this attack is an important reminder about the need to have robust recovery […]
Using technology to communicate clearly in a crisis
Subscribe to our mailing list so you don’t miss future webinars. Communicating clearly in a crisis continues to be a major challenge for many organisations around the world. The volume, accuracy and changing nature of the information makes it very difficult for Boards, Executives, Crisis Management and Communication teams to get a clear picture, and […]
Cyber Series webinar on Preparing for the impact of CPS 234
Subscribe to our mailing list so you don’t miss future webinars. On 1 July 2019, the new APRA prudential standard CPS 234 will come into effect for all APRA-regulated entities, as well as organisations providing services to these entities. This standard aims to prepare organisations to combat the rising threat of cyber-attacks and ensure measures […]